ħ) Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done. Ħ) If this was caused by a Version Update then you can roll it in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool explained here. You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them.
If these fail try to Uninstall the Driver, restart PC to reinstall.ĥ) If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool explained here. the PC maker's Support Downloads web page.Īdditionally on Webcam Driver tab see if Roll Back is available, if not try Update Driver, first Automatically, then Browse, then Let Me Pick to try all previously installed Drivers. In Device Manager reached by right clicking the Start button, compare all other drivers including Chipset, display, sound, etc to make sure you have the latest vs. If you need help performing any steps I am standing by to help.ġ) Try resetting the Camera app at Settings > Apps > Apps & Features > Camera > Advanced Options.Ģ) Did you enable the Privacy setting to allow apps to use your webcam?ģ) Try also these steps for when webcam isn't working:Ĥ) Try Updating the webcam driver from the PC or webcam maker's Support Downloads web page for your full model number, Serial Number, or Dell Service Tag number from sticker on PC. You can check which Updates were installed in Settings > Update & Security > Windows Update > Update History, manually uninstall Updates from Installed Updates link.Ģ) I'll give you all possible fixes that are working for others for webcam problems.
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If System Restore doesn't work or the Updates install again and/or cause the same problem, then see how to block them here. If this was caused by Windows Update(s) the first thing to try is to System Restore to a point before the problem began following this guide. If you will work with me I will be here to help until the issue is resolved.
I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator.
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